The restoration of the data is complete. All customers should see their dashboards fully populated.
Jan 11, 09:26 PST
The restoration of the data is proceeding well, and should complete in the next few hours. Most customers should already see their dashboards fully populated again. Next update no later than 18:00 UTC.
Jan 11, 04:12 PST
We have started a process to restore the missing data and expect it to be fully completed in approximately 6 hours. Next update will be no later than 16:00 UTC.
Jan 11, 01:14 PST
The data beginning on December 23rd, 2016 is present, so Admins will be able to review Insights from about Christmas through today with no problems. This means that all analysis needed to be done for 2017 will be accurate, even while we work to restore the 2016 information.
Jan 10, 12:41 PST
We found that the "Insights" data from the Domain Dashboard page is missing, meaning that call data will not populate or be able to be downloaded. The data is not lost however, and we are in the process of restoring this information as quickly as possible.
Jan 10, 12:28 PST