All Systems Operational
Highfive Service Operational
Integrations Operational
Slack Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Completed - The scheduled maintenance has been completed.
Nov 15, 20:07 PST
Verifying - Verification is currently underway for the maintenance items.
Nov 15, 19:49 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 17:02 PST
Scheduled - We'll be undergoing regular maintenance tonight to bring you new features and bug fixes! Although our maintenance window lasts for five hours, Highfive meetings will be unaffected for most of this time. The only potential interruption would be when our servers are restarted at 19:00, and they are back up within about 30 min.
Nov 14, 22:16 PST
Nov 14, 2019
Resolved - This incident has been resolved.
Nov 14, 17:51 PST
Update - The mitigation has been successful and will be in place while a more permanent solution is in development. Since this will no longer impact users, this status page is being resolved.
Nov 14, 17:51 PST
Monitoring - We have identified the problem and have put a mitigation in place so that this will no longer affect any users while we continue to work on a resolution.
Nov 13, 18:19 PST
Update - This is only affecting G-Suite users, all other SSO providers are having no issues with Highfive.

When a G-Suite user attempts to log in to Highfive, we are sometimes correctly identifying them as Google and successfully logging them in. However, a small amount of the time, we are incorrectly identifying them as Office 365 users, preventing them from logging in via SSO. However, the clickable option below ("Sign in with work email address") is still working successfully and should be used for the time being while we address the issue.
Nov 13, 17:28 PST
Investigating - We are aware of reports that some Highfive login attempts are producing the incorrect single sign on provider. We are investigating the issue and will post updates as they become available.

Please note that choosing the passwordless option ("Sign in with work email address") is fully functional. If you encounter this issue, please select the passwordless option as a workaround while we work on resolving this.
Nov 13, 17:22 PST
Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.